Skip to main content
Enable Signyd Verify per signer with Require Signyd Verify when you prepare a document, or with kyc_required on your API request. Verify is extra identity evidence. It does not give the signer a certificate and does not turn their mark into an advanced or qualified electronic signature. See the Signature and Sealing Practices Statement. If verification is not available on your workspace, send shows: Identity verification is not configured. Contact Signyd support.

​
Credits

  • Separate from monthly envelopes and self-sign
  • Monthly allotment comes from the plan (none on Starter; see Billing)
  • Extra packs can be purchased
  • Send checks that you have enough credits for every Verify signer
  • A credit is consumed when a new verification session starts (continuing the same session on the same network does not charge again)

​
Signer steps

  1. The panel shows: Identity verification is required before the signing panel can be shown.
  2. Select Verify identity. The signer scans an ID and completes a liveness / selfie check.
  3. On return, Signyd checks:
    • Name match — first name and at least one last name must match the authorized signer
    • IP match — verification and signing must happen on the same network
  4. If the case is in review, the signer waits: You can sign after the requester approves it.
  5. When approved, the signing panel appears.

​
Common blocks

​
Requester review

On the document ID verification tab:
  • Review photos and extracted data
  • Approve — signer may continue (can override a name-mismatch hold)
  • Decline — signer cannot sign; if you use webhooks, kyc.failed is sent with reason: requester_denied
The requester also gets an email: Identity verification needs review.

​
What is stored

The ID verification PDF and audit events record results (approved / declined / failed), name on ID, document type, liveness, face match, IP country, and hashes. Photos are never shown on the public Verify page. Data is purged 12 months after the verification date. After purge, the UI states that identity data was removed at the end of the retention period. The product footer may show: Didit-powered KYC services for Signyd Verify.